Assistant Director Of Housekeeping

Hotel Chadstone Melbourne MGallery

Hamilton, , Australia
On-site
Guest service
Team leadership
Departmental policies
Lead and coach the Housekeeping team towards achieving exceptional guest service and employee satisfaction results

Job Summary

  • Lead and coach the Housekeeping team towards achieving exceptional guest service and employee satisfaction results.
  • Ensure that the property provides well-furnished and maintained guestrooms, public spaces, and employee areas.
  • Develop departmental policies and procedures by which the highest possible degree of cleanliness, maintenance, and aesthetic value is achieved.

Matching Summary

Lead and coach the Housekeeping team towards achieving exceptional guest service and employee satisfaction results.

Skills & Requirements

Must-have

  • guest service
  • team leadership
  • departmental policies
  • budget management
  • staff planning
  • training programs

Nice-to-have

  • proactive guest service
  • anticipate guest needs
  • brand ambassador
  • creative problem solving
  • community support
  • recycling initiatives

Key Requirements

  • Minimum 5 years housekeeping management experience
  • University degree or Hotel Management Diploma preferred
  • Proven leadership and delegation skills
  • Excellent problem solver and decision maker

Work Rights

Not specified

Tailored Resume

Cover Letter