It Vendor & Contract Management Associate (hybrid)
Morgan Stanley
Montreal, Canada
On-site
Vendor governance and performance management
Contract lifecycle management
Service level agreement (sla) tracking
Own governance for assigned vendor relationships supporting IT and Workforce Services operations, ensuring vendors deliver services in line with contractual obligations
Job Summary
Own governance for assigned vendor relationships supporting IT and Workforce Services operations, ensuring vendors deliver services in line with contractual obligations.
Manage active vendor contracts throughout their lifecycle, including renewals, amendments, and change requests, while identifying cost reduction and scalability opportunities.
Contribute to building a world-class contract and vendor management function that delivers measurable value to the organization through process improvement and automation.
Matching Summary
Own governance for assigned vendor relationships supporting IT and Workforce Services operations, ensuring vendors deliver services in line with contractual obligations.
Skills & Requirements
Must-have
Vendor governance and performance management
Contract lifecycle management
Service level agreement (SLA) tracking
Stakeholder and cross-functional partnership
Nice-to-have
Continuous improvement and team development
Cost optimization and efficiency identification
Basic IT desk and user support skills
Key Requirements
6+ years of experience in vendor management, contract management, or service governance
Bachelor's degree in Business, Finance, Information Technology, or related field (or equivalent experience)
Proven experience managing third-party vendors, service levels, and contractual deliverables
Strong understanding of SLAs, KPIs, managed services, and vendor governance models
Experience partnering with sourcing/procurement teams on RFPs, contract negotiations, and change requests
Demonstrated ability to identify cost optimization and efficiency opportunities
Strong stakeholder management skills
Excellent organizational, communication, and problem-solving skills