It Vendor & Contract Management Associate (hybrid)

Morgan Stanley

Montreal, Canada
On-site
Vendor governance and performance management
Contract lifecycle management
Service level agreement (sla) tracking
Own governance for assigned vendor relationships supporting IT and Workforce Services operations, ensuring vendors deliver services in line with contractual obligations

Job Summary

  • Own governance for assigned vendor relationships supporting IT and Workforce Services operations, ensuring vendors deliver services in line with contractual obligations.
  • Manage active vendor contracts throughout their lifecycle, including renewals, amendments, and change requests, while identifying cost reduction and scalability opportunities.
  • Contribute to building a world-class contract and vendor management function that delivers measurable value to the organization through process improvement and automation.

Matching Summary

Own governance for assigned vendor relationships supporting IT and Workforce Services operations, ensuring vendors deliver services in line with contractual obligations.

Skills & Requirements

Must-have

  • Vendor governance and performance management
  • Contract lifecycle management
  • Service level agreement (SLA) tracking
  • Stakeholder and cross-functional partnership

Nice-to-have

  • Continuous improvement and team development
  • Cost optimization and efficiency identification
  • Basic IT desk and user support skills

Key Requirements

  • 6+ years of experience in vendor management, contract management, or service governance
  • Bachelor's degree in Business, Finance, Information Technology, or related field (or equivalent experience)
  • Proven experience managing third-party vendors, service levels, and contractual deliverables
  • Strong understanding of SLAs, KPIs, managed services, and vendor governance models
  • Experience partnering with sourcing/procurement teams on RFPs, contract negotiations, and change requests
  • Demonstrated ability to identify cost optimization and efficiency opportunities
  • Strong stakeholder management skills
  • Excellent organizational, communication, and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter