Customer Care & Support Advisor – German Speaking - Rotating Shift (entry Level)

Bonneville International

Budapest, Hungary
Not specified; different bonus opportunities based...
Hybrid (up to 2 days remote per week)
Proficiency in german and english language
Ability to work rotating shifts including afternoons and weekends
Strong communication and problem-solving skills
Bonneville International is seeking a German-speaking Customer Care & Support Advisor for a hybrid position in Budapest or Szeged, Hungary. The role involves providing first-line support to customers in the electric vehicle ecosystem, requiring strong communication skills and flexibility to handle various customer interactions

Job Summary

  • This role serves as the first line of support for EV customers and charge point hosts across multiple channels including telephone, email, live chat, and social media.
  • The company is investing in decarbonizing and diversifying its business to reach net zero by 2050 while fostering an inclusive environment for diverse employees.
  • Employees receive benefits including flexible working schedules with up to 2 days of home office, life and health insurance, and opportunities for long-term career development.

Matching Summary

Match Score: 85

Bonneville International is seeking a German-speaking Customer Care & Support Advisor for a hybrid position in Budapest or Szeged, Hungary. The role involves providing first-line support to customers in the electric vehicle ecosystem, requiring strong communication skills and flexibility to handle various customer interactions.

Salary

Not specified; Different bonus opportunities based on performance; Wide range of cafeteria elements and benefits provided

Skills & Requirements

Must-have

  • Proficiency in German and English language
  • Ability to work rotating shifts including afternoons and weekends
  • Strong communication and problem-solving skills

Nice-to-have

  • Experience using Salesforce CRM platform
  • Experience with Amazon Connect telephony tools
  • Resilience to manage evolving processes

Key Requirements

  • Entry level position
  • German and English language proficiency required

Work Rights

Not specified

Tailored Resume

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