Customer Service Representative Ii

The Andersons, Inc.

Not specified
3-5 years relevant experience
High school diploma or ged
Order processing and fulfillment
The Andersons, Inc. is seeking a Customer Service Representative II to provide exceptional service to key and international customers, utilizing in-depth product knowledge to handle inquiries and administrative duties. The ideal candidate will have 3-5 years of relevant experience, a strong customer focus, and the ability to collaborate effectively within a team

Job Summary

  • The position is responsible for providing extraordinary service to key or international customers within the agriculture and renewable fuels sectors.
  • Representatives must utilize thorough knowledge of freight rates and customer routes to assist with or arrange transportation.
  • Employees are expected to identify key issues from partial data and take a broad perspective to solve problems with limited supervision.

Matching Summary

Match Score: 75

The Andersons, Inc. is seeking a Customer Service Representative II to provide exceptional service to key and international customers, utilizing in-depth product knowledge to handle inquiries and administrative duties. The ideal candidate will have 3-5 years of relevant experience, a strong customer focus, and the ability to collaborate effectively within a team.

Skills & Requirements

Must-have

  • 3-5 years relevant experience
  • High School Diploma or GED
  • Order processing and fulfillment
  • Freight rate knowledge
  • Internal stakeholder collaboration

Nice-to-have

  • Associate's Degree preferred
  • Continuous improvement mindset
  • Strong customer relationship building
  • Multi-skilled through training
  • Informal resource for colleagues

Key Requirements

  • High School Diploma or GED equivalent required
  • 3-5 years relevant experience required
  • Associate's Degree preferred

Work Rights

Not specified

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