Access Services - Assistant Director

University of Arkansas for Medical Sciences

Unknown
24/7 patient care services management
Staff scheduling and workload prioritization
Performance monitoring and quality audits
The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans

Job Summary

  • The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
  • The Assistant Access Director manages a unit with 24/7 responsibility, supervises staff, and ensures the highest level of customer service while complying with all policies.
  • UAMS offers benefits including medical, dental, vision plans, retirement matching, career training, and educational opportunities for benefits-eligible staff.

Matching Summary

The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

Skills & Requirements

Must-have

  • 24/7 patient care services management
  • staff scheduling and workload prioritization
  • performance monitoring and quality audits
  • process improvement project management
  • employee coaching and progressive discipline
  • customer service excellence
  • compliance with HR policies and regulations

Nice-to-have

  • exceptional communication and interpersonal skills
  • collaborative teamwork focus
  • advocacy for enhanced unit performance
  • patient complaint resolution and service recovery
  • knowledge of PFCC core concepts

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • Four years of relevant experience may substitute degree
  • Legal authority to work in the United States
  • Experience in supervisory and operational roles

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter