Customer Experience Associate - Laval Ouest, (part-time, 15h/week)

TD Bank

Laval, Quebec, Canada
Base: 22.50 cad - 28.33 cad; bonus/equity: not spe...
On-site
Process financial transactions accurately
Provide excellent customer experience
Understand and determine customer needs
TD Bank is seeking a part-time Customer Experience Associate for its Laval Ouest branch, focusing on providing exceptional customer service and processing financial transactions. The role requires strong communication skills and the ability to understand and address customer needs while promoting banking solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand customer needs to recommend solutions, and resolve customer concerns while achieving assigned goals and business objectives.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package that reflects investments in colleagues' well-being.

Matching Summary

Match Score: 85

TD Bank is seeking a part-time Customer Experience Associate for its Laval Ouest branch, focusing on providing exceptional customer service and processing financial transactions. The role requires strong communication skills and the ability to understand and address customer needs while promoting banking solutions.

Salary

Base: 22.50 CAD - 28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Provide excellent customer experience
  • Understand and determine customer needs
  • Promote banking solutions and services
  • Communicate calmly and courteously

Nice-to-have

  • Build deep and long-lasting relationships
  • Promote a positive, diverse, and equitable work environment
  • Participate in personal performance development
  • Achieve operational excellence

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Exercise initiative and be accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter