Senior Director/director Operations, Virtuox (rcm, Customer Support, Logistics)

ResMed

San Diego, CA, United States
Base: $178,000.00 - $266,000.00 usd annual; bonus/...
On-site
Scalable operating model
Automation and ai across workflows
Integrated operating framework
The Head of Tech-Enabled Operations strengthens and unifies VirtuOx operations by building a scalable operating model that elevates maturity, integrates new and adjacent offerings, and advances automation and AI across diagnostic, logistics, and clinical workflows

Job Summary

  • The Head of Tech-Enabled Operations strengthens and unifies VirtuOx operations by building a scalable operating model that elevates maturity, integrates new and adjacent offerings, and advances automation and AI across diagnostic, logistics, and clinical workflows.
  • Design automated and AI-enabled workflows that reduce manual effort, improve accuracy, and accelerate service delivery.
  • We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members.

Matching Summary

The Head of Tech-Enabled Operations strengthens and unifies VirtuOx operations by building a scalable operating model that elevates maturity, integrates new and adjacent offerings, and advances automation and AI across diagnostic, logistics, and clinical workflows.

Salary

Base: $178,000.00 - $266,000.00 USD Annual; Bonus/Equity: Not specified; Benefits: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance

Skills & Requirements

Must-have

  • Scalable operating model
  • Automation and AI across workflows
  • Integrated operating framework
  • Digital-first execution
  • Operational risk management framework
  • Continuous improvement culture

Nice-to-have

  • Executive presence
  • Mastery of detail
  • Translating complex operations
  • Bias for innovation
  • Highly effective at influencing

Key Requirements

  • 10+ years of experience
  • Bachelor’s degree required
  • Ability to travel up to 25% a month

Work Rights

Not specified

Tailored Resume

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