Patient Service Representative I, Winston-salem, Clemmons, Davie & Bermuda Run

Advocate Health

Winston-Salem, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Accurate patient demographic and insurance information
Collect patient liabilities
Positive patient relationships
The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Atrium Health Wake Forest Baptist (AHWFB) ADT system

Job Summary

  • The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Atrium Health Wake Forest Baptist (AHWFB) ADT system.
  • This position requires multi-tasking and effective problem-solving skills. It is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Atrium Health Wake Forest Baptist (AHWFB) ADT system.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Accurate patient demographic and insurance information
  • Collect patient liabilities
  • Positive patient relationships
  • Microsoft Outlook, Word, Excel
  • ADT system experience

Nice-to-have

  • Customer service improvement opportunities
  • Work collaboratively with others
  • Problem-solve in high stress areas

Key Requirements

  • High school diploma or GED
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter