Customer Banking Specialist Relief Brisbane Inner North Area
Xn Karrirbanken Kcb
Strathpine, Queensland, Australia
Exceptional customer service experience
Financial services or retail experience
Articulate financial terms clearly
You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Job Summary
You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks, and educate customers on in-branch technology and digital banking options.
This role offers variety, connecting with different teams across branches in the Brisbane City and Inner North Area, with travel required.
Matching Summary
You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service experience
Financial services or retail experience
Articulate financial terms clearly
Problem solving and effective solutions
Risk-adverse culture championing
Nice-to-have
Building a career with CommBank
Genuine interest in finance
Digital banking options demonstration
Key Requirements
Experience in financial services, retail or hospitality
Excellent communication skills
Ability to ask questions and find solutions
Ability to work in a busy retail environment
Aboriginal &/or Torres Strait Islander people encouraged to apply