Customer Service Representative

Aceanimalclinic

Topeka, KS, United States
**
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
** Aceanimalclinic is seeking a personable and skilled Client Service Representative (CSR) to serve as the primary point of contact for clients, ensuring positive interactions and efficient service. The ideal candidate should possess strong customer service skills, be detail-oriented, and have the ability to manage multiple tasks in a busy environment. **

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success, offering tailored development programs, mentorship, and career pathing.

Matching Summary

Match Score: 75

** Aceanimalclinic is seeking a personable and skilled Client Service Representative (CSR) to serve as the primary point of contact for clients, ensuring positive interactions and efficient service. The ideal candidate should possess strong customer service skills, be detail-oriented, and have the ability to manage multiple tasks in a busy environment. **

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • computer efficiency
  • detail-oriented

Nice-to-have

  • compassionate and well-mannered
  • calm and collected in emergencies
  • welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • Weekend and holiday rotations availability
  • Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
  • One year of customer service representative experience
  • Knowledge of veterinary medical terminology and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter