Customer Solutions Technician- Derry Area

Johnson Controls OpenBlue

Derry Area, United Kingdom
Basic salary + bonus
Carry and climb ladders
Work at height
Practical skills with tools
Customer Solutions Technicians are field based and are required to carry out Routine Inspections, breakdown repairs and installations of CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service

Job Summary

  • Customer Solutions Technicians are field based and are required to carry out Routine Inspections, breakdown repairs and installations of CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service.
  • All of our technicians undergo full paid training, and you will also receive a company van, uniform and tools to do the job with a basic salary and competitive incentive scheme.
  • Go the extra mile to deliver a high-class customer experience by providing a high standard of customer service, building customer relationships and identifying sales opportunities.

Matching Summary

Customer Solutions Technicians are field based and are required to carry out Routine Inspections, breakdown repairs and installations of CCTV, video doorbell and intruder alarm systems to the relevant standards, providing the highest level of customer service.

Salary

Basic salary plus bonus

Skills & Requirements

Must-have

  • Carry and climb ladders
  • Work at height
  • Practical skills with tools
  • Work safely and responsibly
  • On-call shift availability
  • Reliable and self-motivated
  • Smartphone and tablet use

Nice-to-have

  • Excellent customer service
  • Problem solving skills
  • Identify sales opportunities
  • Positive brand image promotion

Key Requirements

  • Full UK manual driver’s license
  • Electrical experience/qualifications
  • Previous residential installation/servicing experience

Work Rights

Not specified

Tailored Resume

Cover Letter