Customer Service Support Agent

North Carolina Department of Revenue

Raleigh, North Carolina, US
Base: $39,244 - $46,603; bonus/equity: not specifi...
Hybrid
Data entry and scanning
Update account information
Review and validate documents
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • You will handle data entry, document scanning, and key updates that keep our systems running smoothly.
  • We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

Base: $39,244 - $46,603; Bonus/Equity: Not specified; Benefits: 12 paid holidays, 14 vacation days, 12 sick days, Paid Parental Leave, Paid Personal Observance Leave and Community Service Leave, Longevity pays, 401K, 457, and 403(b) plans

Skills & Requirements

Must-have

  • Data entry and scanning
  • Update account information
  • Review and validate documents
  • Type at 35 WPM with 95% accuracy

Nice-to-have

  • Excellent communication skills
  • Professional behavior
  • Serve your community
  • Meaningful career

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Equivalent combination of education and experience
  • Federal and state criminal background checks
  • Verification of tax compliance

Work Rights

Not specified

Tailored Resume

Cover Letter