Site Reliability Engineer - Assistant Vice President

Deutsche Bank

Jacksonville, FL, US
Base: $78,000 to $120,500; bonus/equity: not speci...
Hybrid
Zscaler internet access (zia)
Zscaler private access (zpa)
Level 3 incident response
You will serve as the senior escalation point for complex incidents, drive stability through observability and process improvements, and partner with your colleagues across technology to plan and implement safe well-planned change on our Zscaler platforms

Job Summary

  • You will serve as the senior escalation point for complex incidents, drive stability through observability and process improvements, and partner with your colleagues across technology to plan and implement safe well-planned change on our Zscaler platforms.
  • You will develop monitoring solutions with Splunk, APIs (with Python, PowerShell, or Power Platforms), Grafana, and other available platforms to help proactively identify issues, and ideally self-heal or automate response.
  • Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

Matching Summary

You will serve as the senior escalation point for complex incidents, drive stability through observability and process improvements, and partner with your colleagues across technology to plan and implement safe well-planned change on our Zscaler platforms.

Salary

Base: $78,000 to $120,500; Bonus/Equity: Not specified; Benefits: Health and wellbeing benefits, retirement savings plans, parental leave, family building benefits

Skills & Requirements

Must-have

  • Zscaler Internet Access (ZIA)
  • Zscaler Private Access (ZPA)
  • Level 3 incident response
  • Splunk, Grafana, APIs
  • Ansible, Python, PowerShell
  • Networking concepts (DNS, TCP)

Nice-to-have

  • Agile format
  • ITIL change process
  • Site Reliability Engineering concepts
  • Hybrid working model
  • Inclusive environment

Key Requirements

  • Proven experience engineering ZIA/ZPA
  • Strong troubleshooting skills
  • Proven end-user support experience
  • Familiarity with SIEM/monitoring tools
  • Familiarity with automation scripting

Work Rights

Not specified

Tailored Resume

Cover Letter