Head Of Us Technology Command Centre

Barclays

United States
Base salary not specified; incentive award eligibl...
Senior-level it operations experience
24x7 operational team leadership
Incident and crisis management
This senior role ensures the smooth, silent, and resilient operation of IT services across the Americas during the US time zone

Job Summary

  • This senior role ensures the smooth, silent, and resilient operation of IT services across the Americas during the US time zone.
  • The position requires leading end-to-end incident management, service assurance, and operational risk within a global command centre model.
  • Barclays offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and incentive awards for eligible employees.

Matching Summary

This senior role ensures the smooth, silent, and resilient operation of IT services across the Americas during the US time zone.

Salary

Base salary not specified; Incentive award eligible; Benefits include medical, dental, vision, 401(k), life insurance

Skills & Requirements

Must-have

  • Senior-level IT Operations experience
  • 24x7 operational team leadership
  • Incident and crisis management
  • Global follow-the-sun model
  • ITIL and SRE framework knowledge

Nice-to-have

  • Strong stakeholder influence skills
  • Data-driven decision making
  • Digital transformation background
  • Regulatory compliance expertise
  • AI and analytics application

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • Professional qualifications in IT Service Management (e.g., ITIL)
  • Significant senior-level experience in regulated environments

Work Rights

Not specified

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