Otis is seeking a Section Manager to oversee field service operations in the Klang Valley area, emphasizing safety, ethics, and customer satisfaction. The ideal candidate should possess significant experience in the elevator or escalator industry, with strong leadership and financial management skills
Job Summary
The Section Manager is responsible for overseeing the daily operations of field service, ensuring service excellence, compliance, and customer satisfaction.
Act as the P&L leader for customers' accounts, responsible for financial performance, budgeting, and resource allocation.
Lead, mentor, and coach supervisors, chargeman, competent person, and field staff.
Matching Summary
Match Score: 85
Otis is seeking a Section Manager to oversee field service operations in the Klang Valley area, emphasizing safety, ethics, and customer satisfaction. The ideal candidate should possess significant experience in the elevator or escalator industry, with strong leadership and financial management skills.
Skills & Requirements
Must-have
Oversee field service operations
Ensure service excellence and compliance
Manage supervisors and technical staff
P&L accountability for customer accounts
Drive operational efficiency and cost control
Champion site safety culture
Nice-to-have
Talent-driven international company
Values Safety, Ethics, Quality, Innovation
Employee opportunity and career development
Supportive workplace with strong leadership
Key Requirements
Diploma/Degree in Engineering
8-10 years experience in elevator/escalator
3-5 years in managerial/supervisory roles
Strong understanding of elevator/escalator maintenance