Senior French Speaking Customer Operations Agent

FNZ Group

Not specified
Fluent written and spoken business french
Experience in french life insurance market
Wealth management or pensions operations experience
FNZ Group is seeking a Senior French Speaking Customer Operations Agent to ensure high-quality processing for corporate and retail clients, particularly within the French life insurance market. The ideal candidate will possess strong communication skills in both French and English, alongside relevant operational experience

Job Summary

  • The role is responsible for core processing and ensuring high-quality service delivery for Corporate and Retail Clients within the Customer Operations Functional Area.
  • Candidates must possess a high level of proficiency in both written and spoken business French along with specific experience in the French life insurance market.
  • FNZ provides a global end-to-end wealth management platform integrating modern technology with business and investment operations to empower nearly 30 million people.

Matching Summary

Match Score: 85

FNZ Group is seeking a Senior French Speaking Customer Operations Agent to ensure high-quality processing for corporate and retail clients, particularly within the French life insurance market. The ideal candidate will possess strong communication skills in both French and English, alongside relevant operational experience.

Skills & Requirements

Must-have

  • Fluent written and spoken business French
  • Experience in French life insurance market
  • Wealth management or pensions operations experience
  • High accuracy in daily processing tasks
  • Knowledge of French financial regulations

Nice-to-have

  • Change management experience
  • Degree in business or equivalent
  • Collaborative team culture mindset
  • Continuous improvement programme support

Key Requirements

  • Fluency in French (written and verbal)
  • Experience in French Life Insurance operations
  • Understanding of regional French regulations

Work Rights

Not specified

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