Insurance System Program Director

DXC Technology Australia & New Zealand

Chn, Hong Kong
Leading a team in delivering business solutions
End to end accountability for service delivery
Customer satisfaction
The person on this role will be leading a team in delivering business solutions for clients, working very closely with offshore delivery and COE team

Job Summary

  • The person on this role will be leading a team in delivering business solutions for clients, working very closely with offshore delivery and COE team.
  • Among the core responsibilities are also: applying strategic and long-term analyses to client needs, meet service goals for company accounts including end to end accountability for service delivery and customer satisfaction.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Matching Summary

The person on this role will be leading a team in delivering business solutions for clients, working very closely with offshore delivery and COE team.

Skills & Requirements

Must-have

  • leading a team in delivering business solutions
  • end to end accountability for service delivery
  • customer satisfaction
  • strategic and long-term analyses
  • collaborates with account teams
  • leverages use of innovation
  • domain expert

Nice-to-have

  • analytical, problem solving, creative thinking
  • communication skills
  • ability to handle multiple tasks
  • work independently and as part of a team
  • continuous learner

Key Requirements

  • 10 years of experience in leading a team
  • Delivery and project experience in Service Integrator Industry, Insurance Industry or Banking Environment
  • Experienced in managing customer and customer expectations
  • managing delivery timelines
  • Experience working with software design, software development life cycle
  • Bachelor's degree in business, software engineering, computer science or related field
  • 10+ years of relevant work experience
  • minimum of 5 years in a similar role
  • Proven experience in program and project management
  • Proficiencies in program planning, execution, and team leadership

Work Rights

Not specified

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