Customer Service Representative - Aspire Health

Aspire Health Plan

Base: $21.00 - $23.00; bonus/equity: not specified...
Minimum three years customer service experience
Excellent verbal and written communication skills
Proficient in microsoft office suite and spreadsheets
The Customer Service Representative will handle incoming calls from health plan members and healthcare providers regarding eligibility, claims, and benefits

Job Summary

  • The Customer Service Representative will handle incoming calls from health plan members and healthcare providers regarding eligibility, claims, and benefits.
  • Candidates must demonstrate a genuine desire to help others while balancing compassion with professionalism in a fast-paced environment.
  • The position offers a competitive benefit package with a salary range of $21.00 - $23.00 commensurate with experience.

Matching Summary

The Customer Service Representative will handle incoming calls from health plan members and healthcare providers regarding eligibility, claims, and benefits.

Salary

Base: $21.00 - $23.00; Bonus/Equity: Not specified; Benefits: Competitive benefit package

Skills & Requirements

Must-have

  • Minimum three years customer service experience
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office Suite and spreadsheets

Nice-to-have

  • Bilingual Spanish/English proficiency desired
  • Genuine desire to help others with empathy
  • Ability to work varied shifts including weekends

Key Requirements

  • Associates degree or applicable professional experience required
  • Minimum 1 to 3 years experience in customer service or call center
  • Varied work hours including M-F 8am-8pm and weekends Oct-March

Work Rights

Not specified

Tailored Resume

Cover Letter