Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their expanding team. The role requires strong customer service skills and experience in automotive service, while offering competitive pay and comprehensive benefits

Job Summary

  • As a Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and Vehicle Purchase Discounts.

Matching Summary

Match Score: 85

Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their expanding team. The role requires strong customer service skills and experience in automotive service, while offering competitive pay and comprehensive benefits.

Salary

Commission pay plan with base and incentives; Not specified; Not specified

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Customer communication and record maintenance
  • Basic mechanical understanding of an automobile

Nice-to-have

  • Team player focused on exemplary customer service
  • Fastest growing Fortune 150 Company

Key Requirements

  • Previous Service Advisor experience, preferred
  • Valid driver's license with acceptable driving record
  • Prior experience as an automotive technician a plus
  • High School graduate or equivalent, 18 years or older required

Work Rights

Not specified

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