GEICO offers a rewarding career where ambitions are met with endless possibilities, honoring their iconic brand by offering quality coverage and being there when customers need them most
Job Summary
GEICO offers a rewarding career where ambitions are met with endless possibilities, honoring their iconic brand by offering quality coverage and being there when customers need them most.
The Customer Service Representative role involves being the first contact for customers, answering billing questions, making policy changes, and providing recommendations to deliver personalized service.
GEICO provides a comprehensive Total Rewards program including market-competitive compensation, a 401K with a 6% match, performance incentives, tuition assistance, and access to mental healthcare and fertility/adoption assistance.
Matching Summary
GEICO offers a rewarding career where ambitions are met with endless possibilities, honoring their iconic brand by offering quality coverage and being there when customers need them most.
Salary
Base: $21.88 per hour/$44,075.00 annually; Bonus/Equity: Not specified; Benefits: Comprehensive Total Rewards program
Skills & Requirements
Must-have
Contact center experience
Customer facing service experience
Fast-paced environment
High-volume call center
Computer and multi-tasking skills
Nice-to-have
Problem solving
Helping others
Active listening
Fostering trust
Growing customer satisfaction
Willingness to learn
Open to feedback
Key Requirements
12+ months contact center or customer facing service experience