Hotel Operations Supervisor

Marriott

Sherbrooke, QC, Canada
Guest service standards
Food and beverage operations
Rooms operations
Promote staff engagement and teamwork to provide optimum service so that guest needs are met in the Rooms and Food & Beverage operations

Job Summary

  • Promote staff engagement and teamwork to provide optimum service so that guest needs are met in the Rooms and Food & Beverage operations.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Matching Summary

Promote staff engagement and teamwork to provide optimum service so that guest needs are met in the Rooms and Food & Beverage operations.

Skills & Requirements

Must-have

  • Guest service standards
  • Food and beverage operations
  • Rooms operations
  • Staff engagement and teamwork
  • Safety and security policies

Nice-to-have

  • Positive working relationships
  • Increase organizational efficiency
  • Genuine appreciation

Key Requirements

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter