Entry Service And Administration Associate

AvalonBay Communities, Inc.

San Antonio, Texas, US
Not specified; not specified; comprehensive benefi...
Onsite
High school diploma or ged required
Proficiency in microsoft office suite
Experience with salesforce crm system
The role involves handling administrative functions for multiple properties while resolving customer concerns in a timely and professional manner

Job Summary

  • The role involves handling administrative functions for multiple properties while resolving customer concerns in a timely and professional manner.
  • Associates must process lease applications, verify renters' insurance, and manage electronic delivery of legal notices throughout the resident life cycle.
  • The company offers comprehensive benefits including health, dental, vision, 401(k) with match, paid vacation, and a 20% discount on apartment homes.

Matching Summary

The role involves handling administrative functions for multiple properties while resolving customer concerns in a timely and professional manner.

Salary

Not specified; Not specified; Comprehensive benefits including health, dental, vision, 401(k) match, paid vacation, tuition reimbursement, and employee stock purchase plan

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Proficiency in Microsoft Office Suite
  • Experience with Salesforce CRM system
  • Ability to work flexible schedule
  • Dedicated workspace with two monitors

Nice-to-have

  • Call center or shared services experience
  • Onsite resident service interaction background
  • Strong problem-solving skills
  • Excellent written and verbal communication
  • Team-oriented collaborative mindset

Key Requirements

  • High school diploma or equivalent (GED)
  • At least one year call center experience preferred
  • At least one year customer service experience preferred
  • Hardwired desktop internet connection required
  • Minimum 25 Mbps internet speed required

Work Rights

Not specified

Tailored Resume

Cover Letter