Customer Service Representative 1

Copeland

Order entry and purchase order processing
Invoice corrections and credit handling
Return goods authorization coordination
The role involves providing professional and efficient customer service for pricing, order entry, and shipment status within the global climate technologies sector

Job Summary

  • The role involves providing professional and efficient customer service for pricing, order entry, and shipment status within the global climate technologies sector.
  • Employees are expected to manage customer concerns through expedited orders, invoice corrections, and return goods authorization while coordinating with sales teams.
  • Copeland offers flexible benefits plans, paid parental leave, and a culture of passion, openness, and collaboration focused on sustainability.

Matching Summary

The role involves providing professional and efficient customer service for pricing, order entry, and shipment status within the global climate technologies sector.

Skills & Requirements

Must-have

  • Order entry and purchase order processing
  • Invoice corrections and credit handling
  • Return goods authorization coordination
  • Product lead time and availability checks
  • Cross-reference and general product information

Nice-to-have

  • Professional customer service attitude
  • Team collaboration and training participation
  • Sustainability-focused mindset
  • Efficient resource management skills

Work Rights

Not specified

Tailored Resume

Cover Letter