Veterinary Client Services Manager

Veritas Veterinary Partners

Woodbridge, NJ, United States
Base: $75,000 - $85,000 usd; bonus/equity: not spe...
On-site
3-5 years leadership experience
Manage 24/7 high-acuity environment
Cash handling and financial reconciliation
This role leads the Front Desk and CSR team in a state-of-the-art 24/7 emergency and specialty veterinary hospital

Job Summary

  • This role leads the Front Desk and CSR team in a state-of-the-art 24/7 emergency and specialty veterinary hospital.
  • The position ensures exceptional client experience, financial accuracy, and strong relationships with referring veterinarians.
  • Benefits include competitive salary, comprehensive health insurance, 401K match, and pet discounts for medical care.

Matching Summary

This role leads the Front Desk and CSR team in a state-of-the-art 24/7 emergency and specialty veterinary hospital.

Salary

Base: $75,000 - $85,000 USD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401K match, PTO, pet discounts

Skills & Requirements

Must-have

  • 3-5 years leadership experience
  • Manage 24/7 high-acuity environment
  • Cash handling and financial reconciliation
  • Conflict resolution and complaint management
  • Team coaching and performance feedback

Nice-to-have

  • Veterinary or medical environment background
  • Experience with online review management
  • Strong empathy and communication skills
  • Ability to work evenings and weekends
  • Collaboration with medical leadership teams

Key Requirements

  • Minimum 3-5 years leadership experience
  • Experience managing teams in fast-paced settings
  • Proven ability to handle cash management duties
  • Flexibility for occasional nights, weekends, and holidays
  • Veterinary or medical environment experience preferred

Work Rights

Not specified

Tailored Resume

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