Lightning web components (lwc) and aura development
This role involves designing scalable, secure systems within the Customer Happiness ecosystem while integrating with third-party platforms like Navitaire
Job Summary
This role involves designing scalable, secure systems within the Customer Happiness ecosystem while integrating with third-party platforms like Navitaire.
The successful candidate will serve in multiple capacities including business process analyst, RPA developer, and trainer to deliver strategic value through custom applications.
You will be accountable for providing L1-L3 support, fixing issues, and ensuring data integrity while adhering to change management policies.
Matching Summary
This role involves designing scalable, secure systems within the Customer Happiness ecosystem while integrating with third-party platforms like Navitaire.
Skills & Requirements
Must-have
3-5 years Salesforce Development experience
Apex Triggers, Classes, Async Apex proficiency
Lightning Web Components (LWC) and Aura development
REST and SOAP API integration skills
Process Builder, Flows, validation rules configuration
Agile methodology and CI/CD deployment knowledge
Einstein Analytics and AI model experience
Nice-to-have
CTI setup experience preferred
Community Cloud self-service solution building
Customer Service Management (CSM) knowledge
First-line support troubleshooting capabilities
Cross-functional team collaboration skills
Key Requirements
At least 3-5 years of Salesforce Development experience