Technical Account Manager

Rithum

Remote, US
Base: $60,000-$100,000 py; bonus: 10% discretionar...
Remote
2+ years technical account management experience
Proficiency with microsoft excel and copilot
Experience with salesforce or jira tools
Rithum is seeking a Technical Account Manager to provide strategic technical guidance and support to enterprise clients within a remote work environment. The ideal candidate will possess a strong background in technical account management or solutions engineering, particularly in the e-commerce space, and will thrive in a collaborative, innovative company culture

Job Summary

  • The role involves delivering strategic technical guidance and executional support to enterprise clients throughout their journey with Rithum.
  • Candidates must possess strong proficiency in Microsoft Excel and demonstrate comfort leveraging AI-driven tools like Microsoft Copilot within daily workflows.
  • The company offers a comprehensive benefits package including a 6% 401(k) match, 20 days of Paid Time Off, and a $65/month remote work stipend.

Matching Summary

Match Score: 85

Rithum is seeking a Technical Account Manager to provide strategic technical guidance and support to enterprise clients within a remote work environment. The ideal candidate will possess a strong background in technical account management or solutions engineering, particularly in the e-commerce space, and will thrive in a collaborative, innovative company culture.

Salary

Base: $60,000-$100,000 per year; Bonus: 10% discretionary bonus of annual base salary; Benefits: Medical, dental, vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • 2+ years technical account management experience
  • Proficiency with Microsoft Excel and Copilot
  • Experience with Salesforce or JIRA tools
  • Foundational understanding of data mapping
  • Strong project management capabilities

Nice-to-have

  • Bachelor's degree in business or engineering
  • 3+ years in technical account management roles
  • Experience with eCommerce product data platforms
  • Familiarity with SaaS deployment models
  • Ability to navigate complex stakeholder environments

Key Requirements

  • 2+ years experience in B2B SaaS or marketplace roles
  • Proven experience supporting enterprise client onboarding
  • Bachelor's degree preferred in related technical field

Work Rights

Not specified

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