It Service Delivery Technician

154

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 operating system
Office 365 administration
Active directory user management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are eligible for a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits.
  • The role requires adherence to FDA regulations, safety requirements, and the development of internal documentation and self-help articles.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, and call-in pay when applicable

Skills & Requirements

Must-have

  • Windows 10/11 operating system
  • Office 365 administration
  • Active Directory user management
  • Desktop imaging and deployment
  • Symantec Endpoint Protection
  • Network printer troubleshooting
  • Cisco IP desk phone support

Nice-to-have

  • Mac hardware and OS X support
  • Engineering design tools experience
  • ERP and manufacturing systems knowledge
  • Enterprise iOS device management
  • Strong interpersonal communication skills
  • Continuous improvement mindset

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

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