Senior Manager, Life Administration (hnw), Life Operations

FWD Life Insurance Group

Not specified; benefits: 5-day work, 20-22 days an...
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10-12 years life insurance operations experience
Strong knowledge of policy administration processes
Proven leadership and team management skills
** FWD Life Insurance Group is seeking a Senior Manager for Life Administration focused on High-Net-Worth customers. The role involves overseeing policy servicing, enhancing administrative processes, and ensuring compliance while leading a team to deliver exceptional service. **

Job Summary

  • The role involves overseeing end-to-end policy servicing for High-Net-Worth customers while ensuring accuracy, confidentiality, and timely turnaround.
  • Candidates will be responsible for reviewing and enhancing HNW administrative processes to drive efficiency, digitalization, and system improvements.
  • The company offers a 5-day work week, 20-22 days annual leave, excellent learning opportunities, and an attractive package.

Matching Summary

Match Score: 75

** FWD Life Insurance Group is seeking a Senior Manager for Life Administration focused on High-Net-Worth customers. The role involves overseeing policy servicing, enhancing administrative processes, and ensuring compliance while leading a team to deliver exceptional service. **

Salary

Not specified; Benefits: 5-day work, 20-22 days annual leaves, excellent learning & development opportunities

Skills & Requirements

Must-have

  • 10-12 years life insurance operations experience
  • Strong knowledge of policy administration processes
  • Proven leadership and team management skills
  • Excellent stakeholder-management skills
  • Good command of written and spoken English and Chinese

Nice-to-have

  • Exposure to HNW business preferred
  • Customer-centric mindset
  • Analytical and detail-oriented problem solver
  • Experience driving digitalization and efficiency

Key Requirements

  • Minimum 10-12 years' experience in life insurance operations
  • Strong knowledge of life insurance product structures
  • Fluency in English and Chinese required

Work Rights

Not specified

Tailored Resume

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