Service Desk Coordinator

Capital One

Muntinlupa City, National Capital Region, Philippines
Hybrid
Technical support for users
Remote access tools
Service now ticketing tool
The Service Desk Coordinator provides technical support to users efficiently and accurately

Job Summary

  • The Service Desk Coordinator provides technical support to users efficiently and accurately.
  • The role involves resolving software issues and assisting with onboarding new team members.
  • Capital One is committed to maintaining high standards of associate value.

Matching Summary

The Service Desk Coordinator provides technical support to users efficiently and accurately.

Skills & Requirements

Must-have

  • Technical support for users
  • Remote access tools
  • Service Now ticketing tool

Nice-to-have

  • Experience in BPO or IT
  • Strong communication skills
  • Analytical decision-making skills

Key Requirements

  • High School graduate
  • 1 year experience in call center
  • 1 year remote help desk support experience

Work Rights

Not specified

Tailored Resume

Cover Letter