Squad Master / Sr. Cje Sepa & Manual Payments

ING

Bruxelles, Belgium
Sepa credit transfers and direct debits
Manual initiated payments
Risk based assignments
As a Squad Master/ CJE being part of the Payments Tribe - Payments, it is your responsibility to ensure that the customer experience is smart, personalized and seamless with digital and user friendly processes taking all requirements and hazards into consideration

Job Summary

  • As a Squad Master/ CJE being part of the Payments Tribe - Payments, it is your responsibility to ensure that the customer experience is smart, personalized and seamless with digital and user friendly processes taking all requirements and hazards into consideration.
  • We are looking for a squad master/.CJE joining the squad who is responsible for the SEPA Direct Debits, manual payments and Risk based assignments.
  • You strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.

Matching Summary

As a Squad Master/ CJE being part of the Payments Tribe - Payments, it is your responsibility to ensure that the customer experience is smart, personalized and seamless with digital and user friendly processes taking all requirements and hazards into consideration.

Skills & Requirements

Must-have

  • SEPA Credit Transfers and Direct Debits
  • Manual initiated payments
  • Risk based assignments
  • planning & organizational skills
  • analytical and investigation skills
  • Data and process modelling skills
  • functional understanding of automated processes
  • understanding the bigger picture
  • coordinating changes with several intervening parties
  • product vision
  • problem solving mindset
  • learn fast

Nice-to-have

  • customer experience is smart, personalized and seamless
  • digital and user friendly processes
  • taking all requirements and hazards into consideration
  • talent for taking it on and making it happen
  • enthusiasm for helping others to be successful
  • knack for always being a step ahead
  • bring fresh ideas to life
  • embrace challenges
  • naturally collaborative person
  • listen and invest in others
  • challenge the status quo
  • propose creative solutions
  • motivate, empower, challenge and stimulate them
  • Passion for innovation and new market trends

Key Requirements

  • minimum of 5 years relevant experience
  • Master degree
  • Fluent in English and Dutch or French

Work Rights

Not specified

Tailored Resume

Cover Letter