Customer Service Representative

Greenwich Veterinary Center

Greenwich, CT, United States
$20 - $24 ph; not specified; health, dental, + vis...
On-site
Client-centered experience
Manage multi-line phones
Process invoices and payments
Greenwich Veterinary Center is seeking a Customer Service Representative/Receptionist to provide exceptional service to clients while supporting the veterinary team. Ideal candidates should possess strong communication skills, experience in customer service, and a passion for animal care. The position offers competitive pay and a comprehensive benefits package

Job Summary

  • Serve as the first and final impression of the hospital, providing a polished, client-centered experience in person and over the phone.
  • Offer empathy and professionalism during both routine and emotionally sensitive visits, supporting seamless patient flow through strong communication with medical staff.
  • We are seeking a poised, service-driven Customer Service Representative / Receptionist who understands that excellence in veterinary care begins at the front desk.

Matching Summary

Match Score: 85

Greenwich Veterinary Center is seeking a Customer Service Representative/Receptionist to provide exceptional service to clients while supporting the veterinary team. Ideal candidates should possess strong communication skills, experience in customer service, and a passion for animal care. The position offers competitive pay and a comprehensive benefits package.

Salary

$20 - $24 per hour; Not specified; Health, dental, and vision insurance, 401(k) with company match, Paid time off and paid sick time, Employee pet care discounts

Skills & Requirements

Must-have

  • Client-centered experience
  • Manage multi-line phones
  • Process invoices and payments
  • Maintain organized medical records
  • Work around animals

Nice-to-have

  • Composed under pressure
  • Thrive in a collaborative environment
  • Go above and beyond

Key Requirements

  • 1+ year customer service or receptionist experience
  • Strong communication skills
  • Detail-oriented
  • Ability to multitask
  • Comfortable working around dogs, cats, and other small animals

Work Rights

Not specified

Tailored Resume

Cover Letter