Desktop Administrator I, It Infrastructure (plano, Tx)

Ryan Companies

Plano, TX, USA
Hybrid
Tier 1 help desk support
Proficient troubleshooting skill-set
Intermediate knowledge of microsoft office 365
The Desktop Administrator I’s primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software

Job Summary

  • The Desktop Administrator I’s primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software.
  • This is a hybrid role based in our Plano office, requiring in-office presence three days per week.
  • Candidates must be fluent in English and have one to three years related IT helpdesk experience.

Matching Summary

The Desktop Administrator I’s primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software.

Skills & Requirements

Must-have

  • Tier 1 help desk support
  • Proficient troubleshooting skill-set
  • Intermediate knowledge of Microsoft Office 365

Nice-to-have

  • Excellent verbal and communication skills
  • Strong focus on customer service
  • Ability to manage time effectively

Key Requirements

  • High-school diploma or GED
  • 1-3 years IT helpdesk experience
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter