(can) Customer Service Manager

Walmart

Slave Lake, AB, Canada
Base: $17.45; bonus/equity: not specified; benefit...
Customer service and loyalty
Front end operations coordination
Safety procedures and emergency response
A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty

Job Summary

  • A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.
  • This role is also accountable for maintaining compliance for company programs and operational standards.
  • The Customer Service Manager ensures safe work processes, handles customer and associate concerns, monitors front end associates, and provides training on systems and procedures.

Matching Summary

A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.

Salary

Base: $17.45; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and loyalty
  • Front end operations coordination
  • Safety procedures and emergency response
  • Associate guidance and support
  • Transaction oversight and error correction

Nice-to-have

  • Positive shopping experience
  • Company program promotion
  • Retail industry development

Key Requirements

  • 16 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter