The role supports the Head of Claims by managing compliance, vendor oversight, FNOL efficiency, and business analytics to ensure a robust operational framework
Job Summary
The role supports the Head of Claims by managing compliance, vendor oversight, FNOL efficiency, and business analytics to ensure a robust operational framework.
Candidates must possess deep industry knowledge to map complex claims processes, manage over 500 suppliers, and drive continuous improvement initiatives using data-driven solutions.
AIG offers a comprehensive Total Rewards Program focusing on health, wellbeing, financial security, and professional development within a culture that values inclusion and collaboration.
Matching Summary
The role supports the Head of Claims by managing compliance, vendor oversight, FNOL efficiency, and business analytics to ensure a robust operational framework.
Skills & Requirements
Must-have
5+ years in insurance operations or auditing
Deep understanding of claims processes
Vendor management and regulatory compliance
Process mapping and risk assessment
Power BI and Excel data analysis skills
Knowledge of anti-money laundering frameworks
Nice-to-have
Experience with Solvency II governance
Background in industrial engineering principles
Lean process and Kaizen methodologies
Statistical quality control expertise
RPA and automation implementation experience
Key Requirements
Bachelor's degree in Industrial Engineering, Finance, Accounting, or Business Administration
Minimum 5 years of experience in Operations, Auditing, or Quality Control
Proven track record in process mapping and risk management
Proficiency in business intelligence tools like Power BI