Delivery Manager

ServiceTitan

Base: $137,900 - $184,500 usd; bonus/equity: annua...
7-10 years relevant work experience
Manage team of direct reports
Saas implementation experience
The Delivery Manager will oversee a team of three Enterprise Implementation Consultants responsible for guiding clients through the entire ServiceTitan platform implementation process

Job Summary

  • The Delivery Manager will oversee a team of three Enterprise Implementation Consultants responsible for guiding clients through the entire ServiceTitan platform implementation process.
  • This role requires proactive engagement with clients on a weekly basis to ensure successful implementation while delivering exceptional client satisfaction and business outcomes.
  • The company offers comprehensive benefits including 100% employer-paid medical options, up to $20k in fertility services, and a holistic suite of wellness programs.

Matching Summary

The Delivery Manager will oversee a team of three Enterprise Implementation Consultants responsible for guiding clients through the entire ServiceTitan platform implementation process.

Salary

Base: $137,900 - $184,500 USD; Bonus/Equity: Annual bonus and equity included; Benefits: Comprehensive health, 401k match, parental leave, and more

Skills & Requirements

Must-have

  • 7-10 years relevant work experience
  • Manage team of direct reports
  • SaaS implementation experience
  • Weekly client stakeholder meetings
  • Client escalation management

Nice-to-have

  • Knowledge of SmartSheet tool
  • Collaborative team player mindset
  • Proactive problem solving skills
  • Thought partnership with leadership

Key Requirements

  • Bachelor's Degree or equivalent professional work experience
  • 7-10 years of relevant work experience
  • Experience managing multiple concurrent projects

Work Rights

Not specified

Tailored Resume

Cover Letter