Front Desk Agent- Encantada

Mt. Rainier National Park Lodging

Encantada, , US
15.00 usd hourly; not specified; not specified ph
On-site
Customer service skills
Manage phone activity
Manage walk-in traffic
The position of Front Desk Agent at Mt. Rainier National Park Lodging involves managing guest check-ins and check-outs, handling reservations, and providing excellent customer service. The role requires strong communication skills, clerical abilities, and the capacity to work in a fast-paced environment

Job Summary

  • The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard.
  • Provide administrative, reception and program support to management and staff.
  • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.

Matching Summary

Match Score: 85

The position of Front Desk Agent at Mt. Rainier National Park Lodging involves managing guest check-ins and check-outs, handling reservations, and providing excellent customer service. The role requires strong communication skills, clerical abilities, and the capacity to work in a fast-paced environment.

Salary

15.00 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service skills
  • Manage phone activity
  • Manage walk-in traffic
  • Register and assign rooms
  • Collect payment
  • Balance cash and cash equivalents

Nice-to-have

  • Up-sell the guest
  • Coordinate with Housekeeping
  • Resolve guest complaints

Key Requirements

  • High School Diploma preferred
  • Minimum of 16 years of age
  • Clerical skills including typing, filing, office machine operations, cash register operation
  • Computer proficiency
  • Ability to arrange and coordinate schedules for reservations

Work Rights

Not specified

Tailored Resume

Cover Letter