Provide high-quality support to the Operations business across the Pacific Region, enabling the delivery of administration services to Operations clients
Job Summary
Provide high-quality support to the Operations business across the Pacific Region, enabling the delivery of administration services to Operations clients.
Manage activities to investigate, triage, diagnose, and resolve complex application issues, working with internal and occasional external clients, IT departments, and suppliers.
We help you be your best through professional development opportunities, interesting work and supportive leaders.
Matching Summary
Provide high-quality support to the Operations business across the Pacific Region, enabling the delivery of administration services to Operations clients.
Skills & Requirements
Must-have
Level 2/3 application technical support
Superannuation administration processes
System configuration and maintenance
Troubleshooting complex application issues
On-call support for critical applications
Nice-to-have
Strong self-motivation and client focus
Flexible and adaptable work approach
Ability to work independently with initiative
Key Requirements
3+ years of Level 2/3 application technical support experience
Sound knowledge of superannuation administration processes