As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life
Job Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other.
We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
Matching Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
Skills & Requirements
Must-have
inbound and outbound calls
claim administration duties
assist worker and employer with claim process
manage telephone enquiries
recording and maintaining accurate records
Microsoft Office Suite
Nice-to-have
high level of empathy
solution focused mindset
embrace change with confidence
comfortable with in a multi-system environment
learning and growing within the business
Key Requirements
full time, permanent position
work-from-home flexibility considered from month three