Software Engineer - Customer Service Platform

Netflix

USA, Remote
Base: $388,000.00 - $558,000.00; bonus/equity: sto...
Hybrid
Typescript or javascript experience
Modern ui framework react
Object oriented programming java c++
Netflix is seeking a seasoned Software Engineer for their Customer Service Platform team, which focuses on creating a modern, scalable technology ecosystem for customer service. The ideal candidate should have a mix of frontend and backend skills, including experience in building applications, particularly in Generative AI, while collaborating closely with cross-functional teams

Job Summary

  • The team is responsible for creating a maintainable, scalable, and resilient technology ecosystem that powers Netflix Customer Service 24x7.
  • This role involves transforming the technology ecosystem from legacy applications to a modern hybrid architecture while integrating vendor solutions.
  • Netflix offers comprehensive benefits including health plans, a 401(k) retirement plan with employer match, and flexible time off for salaried employees.

Matching Summary

Match Score: 85

Netflix is seeking a seasoned Software Engineer for their Customer Service Platform team, which focuses on creating a modern, scalable technology ecosystem for customer service. The ideal candidate should have a mix of frontend and backend skills, including experience in building applications, particularly in Generative AI, while collaborating closely with cross-functional teams.

Salary

Base: $388,000.00 - $558,000.00; Bonus/Equity: Stock options chosen annually; Benefits: Comprehensive health, 401(k), stock program, and paid leave

Skills & Requirements

Must-have

  • TypeScript or JavaScript experience
  • Modern UI framework React
  • Object oriented programming Java C++
  • API technologies GraphQL gRPC REST
  • Cloud computing AWS

Nice-to-have

  • Generative AI application experience
  • Customer support domain knowledge
  • SRE and observability platforms
  • Distributed systems expertise
  • UX fundamentals grasp

Key Requirements

  • Extensive experience integrating internal and third-party services
  • Solid knowledge of data structures and DB schema design
  • Experience with distributed systems and cloud deployment

Work Rights

Not specified

Tailored Resume

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