Head Of Customer Growth - Us Value Cards And Personal Installment Loans, Director (hybrid)

Citi Handlowy

New York, New York, United States
Base: $170,000.00 - $300,000.00; bonus/equity: dis...
Customer acquisition targets
Fee-based revenue streams
Decline monetization
The Head of Customer Growth is responsible for driving profitable customer growth across Value Cards and Personal Installment Loans portfolios, delivering on new customer acquisition targets

Job Summary

  • The Head of Customer Growth is responsible for driving profitable customer growth across Value Cards and Personal Installment Loans portfolios, delivering on new customer acquisition targets.
  • This role will establish new fee-based revenue streams through decline monetization and collaborate with Marketing, Analytics, and Risk teams to monitor performance and scale acquisition volumes.
  • Responsibilities include developing and executing strategies, launching new product positioning, and leading comprehensive test-and-learn agendas to inform decisions.

Matching Summary

The Head of Customer Growth is responsible for driving profitable customer growth across Value Cards and Personal Installment Loans portfolios, delivering on new customer acquisition targets.

Salary

Base: $170,000.00 - $300,000.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages

Skills & Requirements

Must-have

  • customer acquisition targets
  • fee-based revenue streams
  • decline monetization
  • product positioning
  • test-and-learn agendas
  • channel mix optimization

Nice-to-have

  • strategic thinking
  • people leadership
  • relationship building
  • change agent
  • complex problem solving

Key Requirements

  • Bachelor’s degree required
  • 10+ years of progressive experience
  • Proven track record of delivering results
  • Ability to define overarching business strategies
  • Deep knowledge of financial services market

Work Rights

Not specified

Tailored Resume

Cover Letter