Emea Cell Therapy Coordinator - Austria

Johnson & Johnson

Wien, Austria
Hybrid
Car-t operations and logistics
Patient-level support
Case management support
The Cell Therapy Coordinator (CTC) is an EMEA role dedicated to CAR-T operations at a local or cluster level and contributing to delivering a best-in-class customer experience

Job Summary

  • The Cell Therapy Coordinator (CTC) is an EMEA role dedicated to CAR-T operations at a local or cluster level and contributing to delivering a best-in-class customer experience.
  • Main activities include local and regional CAR-T team membership and collaboration, acting as a local CAR-T expert on CAR-T operations and logistics, and supporting treatment centers for case management.
  • The role requires strong collaboration with internal and external stakeholders to ensure smooth service delivery, facilitate cell logistics, and address special situations by routing to appropriate J&J stakeholders.

Matching Summary

The Cell Therapy Coordinator (CTC) is an EMEA role dedicated to CAR-T operations at a local or cluster level and contributing to delivering a best-in-class customer experience.

Skills & Requirements

Must-have

  • CAR-T operations and logistics
  • patient-level support
  • case management support
  • order management IT platform
  • cell logistics coordination
  • English and German fluency

Nice-to-have

  • E2E thinking and business acumen
  • service and process orientation
  • ownership mindset
  • ability to navigate complex settings
  • customer experience focus

Key Requirements

  • Masters or Bachelor’s degree
  • 3-5 years customer facing experience
  • Experience with multiple internal stakeholders
  • Proficiency with IT systems

Work Rights

Not specified

Tailored Resume

Cover Letter