Customer Success Engineer

Jobgether

France, France
On-site
Technical ownership for accounts
Driving onboarding and adoption
Customer value realization
Ensure customers achieve maximum value from their data protection and resilience platforms by acting as the primary technical owner for assigned accounts

Job Summary

  • Ensure customers achieve maximum value from their data protection and resilience platforms by acting as the primary technical owner for assigned accounts.
  • Drive onboarding, adoption, and optimization initiatives while proactively identifying risks and opportunities through close engagement with technical and executive stakeholders.
  • Contribute directly to customers’ operational success and strategic objectives by improving customer trust, reliability, and resilience in critical IT environments.

Matching Summary

Ensure customers achieve maximum value from their data protection and resilience platforms by acting as the primary technical owner for assigned accounts.

Skills & Requirements

Must-have

  • technical ownership for accounts
  • driving onboarding and adoption
  • customer value realization
  • technical and executive engagement
  • resilience assessments
  • account growth initiatives

Nice-to-have

  • highly collaborative approach
  • dynamic fast-paced environment
  • exceptional interpersonal skills
  • improving customer trust and reliability

Key Requirements

  • Technically skilled
  • Work authorization for France

Work Rights

Not specified

Tailored Resume

Cover Letter