Destination Pet is seeking a Customer Service Representative for its Montclair, NJ location to enhance the experience for pet owners and their pets. The ideal candidate is passionate about both pets and people, possesses solid customer service skills, and can manage various tasks in a lively environment
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $16.00/hour DOE + tips.
Matching Summary
Match Score: 85
Destination Pet is seeking a Customer Service Representative for its Montclair, NJ location to enhance the experience for pet owners and their pets. The ideal candidate is passionate about both pets and people, possesses solid customer service skills, and can manage various tasks in a lively environment.
Salary
$16.00/hour DOE + tips
Skills & Requirements
Must-have
answering phones with a smile
multi-tasking like a pro
handling cash and cards
responding to complaints with patience
keeping the lobby clean
Nice-to-have
fluent in both human and hound
juggling phones, customers, and paws
charm of a customer service pro
heart of a dog mom or dad
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required