Head Universal Banker - Oak Street Branch

Work From Home With CiCi

Chicago, Illinois, United States
Base: $49,900.00 - $65,100.00; bonus/equity: discr...
Lead coach and support universal bankers
Execute financial transactions and sales
Champion risk and control compliance
The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities

Job Summary

  • The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.
  • This role is responsible for championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.

Salary

Base: $49,900.00 - $65,100.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off.

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute financial transactions and sales
  • Champion risk and control compliance
  • Engage clients in branch lobby
  • Educate clients on digital channels

Nice-to-have

  • Strong verbal and written communication skills
  • Positive can-do attitude
  • Experience with marketing tools
  • Empathy and proactive problem solving
  • Teamwork and collaboration focus

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Digital engagement and basic sales skills

Work Rights

Not specified

Tailored Resume

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