Client Support - Representative I - Az Residents Preferred

CVS Health

Remote
Base: $17.00 - $28.46; bonus/equity: eligible for ...
Customer service experience
Empathy in member interactions
Ability to resolve inquiries
The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency

Job Summary

  • The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency.
  • This entry-level position is ideal for individuals passionate about helping others and interested in building foundational skills in client support within the healthcare space.
  • CVS Health offers a comprehensive and competitive mix of pay and benefits, investing in the wellness of colleagues and their families.

Matching Summary

The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency.

Salary

Base: $17.00 - $28.46; Bonus/Equity: Eligible for bonus; Benefits: Comprehensive and competitive benefits

Skills & Requirements

Must-have

  • Customer service experience
  • Empathy in member interactions
  • Ability to resolve inquiries

Nice-to-have

  • Interest in career growth
  • Familiarity with CRM platforms
  • Positive solutions-oriented approach

Key Requirements

  • 1–2 years of experience in customer service
  • Strong verbal and written communication skills
  • Must reside in MST or PST time zones

Work Rights

Not specified

Tailored Resume

Cover Letter