Client Care Representative - Individual Protection

Sun Life

Taguig City, Philippines
Strong verbal and written communication skills
Ability to handle 2 concurrent chats
Customer-centric approach
You will provide outstanding customer service and support by resolving telephone inquiries

Job Summary

  • You will provide outstanding customer service and support by resolving telephone inquiries.
  • This role enhances customer relationships and builds loyalty through accurate information delivery.
  • You will work in a dynamic team environment that encourages personal and professional growth.

Matching Summary

You will provide outstanding customer service and support by resolving telephone inquiries.

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to handle 2 concurrent chats
  • Customer-centric approach

Nice-to-have

  • Ability to demonstrate empathy
  • Good listening skills
  • Positive attitude towards feedback

Key Requirements

  • College graduate of a 4-year course
  • Minimum call center experience of 1 year

Work Rights

Not specified

Tailored Resume

Cover Letter