Patient Service Representative

Doctor Relocation LLC

Park City, Utah, US
$17.86 - $23.22; benefits: yes; bonus/equity: not ...
Part-time (25 hours per week, wednesday - friday, 8:00am - 5:00pm)
Professional etiquette and communication
Resolving patient needs
Computer literacy
Doctor Relocation LLC is seeking a Patient Service Representative to provide exceptional customer service and support to patients in a healthcare setting. The role involves patient intake, appointment scheduling, and ensuring a positive patient experience through effective communication and problem-solving

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
  • We are seeking an organized and compassionate Patient Service Representative to join our healthcare team, offering a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 85

Doctor Relocation LLC is seeking a Patient Service Representative to provide exceptional customer service and support to patients in a healthcare setting. The role involves patient intake, appointment scheduling, and ensuring a positive patient experience through effective communication and problem-solving.

Salary

$17.86 - $23.22; Benefits: Yes; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Critical thinking/situational awareness
  • Cash management

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Customer service excellence
  • Passion for exceptional care

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to protect patient privacy
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter