You will be the driving department initiatives, creating and enhancing processes that deliver excellence to your customer each and every time
Job Summary
You will be the driving department initiatives, creating and enhancing processes that deliver excellence to your customer each and every time.
This is more than a process management role; it's an opportunity to become a trusted advisor and strategic partner.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Matching Summary
You will be the driving department initiatives, creating and enhancing processes that deliver excellence to your customer each and every time.
Salary
Base: $80,800 - $92,200; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits
Skills & Requirements
Must-have
Process oversight and monitoring
Process data analysis and reporting
Collaborate across departments
Problem resolution and escalation
Document formal process documents
Nice-to-have
Strategic thinking and problem solving
Insightful guidance for decisions
Trusted advisor and strategic partner
Adapt to change quickly
Influence up to senior leadership
Key Requirements
High School Diploma, GED or equivalent certification
At least 1 year of experience in Microsoft Office or G Suite
At least 1 year of experience in project, process, program, or risk management
Bachelor’s Degree or military experience
2+ years of people leadership experience
2+ years of experience in project, process, program, or risk management