Guest Service Agent - Part Time And Casual Opportunities

Hotel Chadstone Melbourne MGallery

Hobart, Australia
On-site
Provide efficient, friendly, professional service
Customer satisfaction and positive interactions
Logging and fulfilling guest requests
Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible

Job Summary

  • Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.
  • Provide efficient, friendly and professional service to all guests, showing efficiency in constantly striving to provide total customer satisfaction.
  • In return we will offer you ALL Heartist Membership, Family & Friends Discounts, Accor Live Limitless Loyalty Program, and Learn Your Way training.

Matching Summary

Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.

Skills & Requirements

Must-have

  • Provide efficient, friendly, professional service
  • Customer satisfaction and positive interactions
  • Logging and fulfilling guest requests
  • Assisting guests with local attractions
  • Securely storing and delivering guest luggage

Nice-to-have

  • Energetic, team-focused, can-do attitude
  • Self-motivated with positive attitude
  • Enthusiasm to connect with guests
  • Good interpersonal and communication skills

Key Requirements

  • Previous customer service experience
  • Previous Hotel environment experience
  • Willingness to work flexible hours
  • Rights to work for any employee in Australia

Work Rights

Must have rights to work in Australia

Tailored Resume

Cover Letter