Patient Service Center Representative I

AltaMed Health Services Corp.

Base: $25.00 - $25.15 hourly; bonus/equity: discre...
High school diploma or equivalent
Minimum 2 years call center experience
Hipaa compliance knowledge
The Patient Service Center Representative I serves as the primary contact for participants and their families to assist with service needs and schedule appointments

Job Summary

  • The Patient Service Center Representative I serves as the primary contact for participants and their families to assist with service needs and schedule appointments.
  • This role ensures all interactions, records, and coordination strictly follow federal, state, and local regulations including HIPAA and participant rights.
  • AltaMed offers comprehensive benefits including medical, dental, vision insurance, 403(b) retirement matching, and tuition reimbursement programs.

Matching Summary

The Patient Service Center Representative I serves as the primary contact for participants and their families to assist with service needs and schedule appointments.

Salary

Base: $25.00 - $25.15 hourly; Bonus/Equity: Discretionary bonuses or incentives possible; Benefits: Medical, Dental, Vision, 403(b), PTO

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Minimum 2 years call center experience
  • HIPAA compliance knowledge

Nice-to-have

  • Bilingual English Spanish skills
  • Passion for helping those in need
  • Professional complaint resolution

Key Requirements

  • High school diploma required
  • 2 years call center experience minimum
  • Bilingual English/Spanish preferred

Work Rights

Not specified

Tailored Resume

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